How can students get help with technical issues during onboarding?

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The most effective way for students to address technical issues during onboarding is by contacting the IT help desk or utilizing online support resources. This is because the IT help desk is specifically designed to handle technical problems and can provide expert assistance tailored to the software or systems being used. They have the knowledge and tools necessary to troubleshoot issues quickly and efficiently.

Online support resources can also offer a wealth of information such as FAQs, guides, and tutorials, making them a valuable first step for students looking to resolve common technical problems independently. By using these dedicated resources, students can receive timely and specialized assistance that ensures they can continue their onboarding process with minimal disruption.

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